MOHRE Labour Complaint Draft

Put the facts of a labour complaint in order before you file it with MOHRE: an AI draft of the facts you type, the articles that may apply, the documents to gather and the official ways to file.

Read this first

This is a draft to help you organise the facts. It is not legal advice or legal representation. The AI may be wrong, so check every line before you use it. MOHRE decides complaints. For advice, contact MOHRE or a lawyer. The Arabic text of the law prevails over any English translation, and your employment contract, the free-zone law that may apply to you (DIFC, ADGM) and any decision of MOHRE or a court prevail over this answer — verify with MOHRE or a licensed legal consultant.

Legal basis

Federal Decree-Law No. 33 of 2021 on the Regulation of Labour Relations — Arts. 3, 13, 22, 25, 47, 53, 54, 55, 66
Cabinet Resolution No. 1 of 2022 (Implementing Regulation of the Labour Law)
Ministerial Resolution No. 340 of 2026 Concerning the Wage Protection System — Art. 1
Federal Decree-Law No. 9 of 2022 on Domestic Workers

Last reviewed: 2026-09-23

Your privacy

When you press “Write the draft”, what you enter here (the categories, dates, amounts, the employer name if you give one, and your description) is sent to our processing service and to OpenAI in the United States, with store: false, only to write the draft. We do not store or log it. Leave out Emirates ID, passport and phone numbers: MOHRE asks for them in its own form.

I understand: this is an AI draft for me to check, not legal advice, and MOHRE decides complaints.

E How to file with MOHRE

You file the complaint yourself, on MOHRE’s own channels. This page does not file anything or contact MOHRE for you.

Online: the “Register Labour Complaints - Private Sector Employees” service on the MOHRE website, for employees and employers when one side breaches the contract. [Official source]
App: the MOHRE app from the App Store or Google Play. MOHRE lists the website and the app as the two channels of the service, and you can track the complaint in either. [Official source][Official source]
Phone: the MOHRE call centre, 600590000, open 24 hours a day, 7 days a week. MOHRE’s guide for workers lists it as a way to submit a complaint; the u.ae page lists this number for complaints by UAE citizens. [Official source][Official source][Official source]
Free advice: the MOHRE Labour Claims and Advisory Center, 80084. [Official source]
Conditions: you must be registered in MOHRE’s database, and you cannot have another complaint pending or a case in court, unless you are still employed or want to cancel your work permit. [Official source]
Documents: MOHRE asks for documents that support the claim, if you have them (for example a resignation or dismissal letter). [Official source]
Fee and time: the service card lists no fee and 14 working days to complete. [Official source]
Time limits: MOHRE’s guide for workers says you can complain within 30 days of the employer’s breach. Article 54(9) of the Labour Law also sets a limit for a court claim: 2 years after the job ends in the text as replaced by Federal Decree-Law No. 9 of 2024, and 1 year in the texts published before it. Do not wait. [Official source][Official source]
What MOHRE does: it first tries to settle the dispute between you and your employer, usually within 14 days. It can decide claims up to the AED 50,000 limit, and any claim both sides settle; a dispute that is not settled goes to court. [Official source][Official source]

Channels checked on 2026-09-25.

This page is for workers in the UAE mainland private sector who plan to complain to the Ministry of Human Resources and Emiratisation (MOHRE) about unpaid wages, final dues, a withheld passport, leave, deductions, hours or a termination. It explains how the complaint works, lists MOHRE’s official channels with their sources, and can write a draft of your facts for you to check, edit and use in MOHRE’s own form. You file the complaint yourself.

How a MOHRE Labour Complaint Works

Under Article 54(1) of Federal Decree-Law No. 33 of 2021, the Labour Law, employers, employees and their beneficiaries may dispute any right arising from the employment relationship by a request to MOHRE, which reviews it and takes steps towards an amicable resolution.

MOHRE renders a final decision when the claim is not more than AED 50,000, or when a party does not comply with an amicable settlement decision, whatever the value (Article 54(2)). Either party may take that decision to the Court of Appeals within 15 working days of being notified of it (Article 54(3)). Other disputes that are not settled are referred to the competent court with a memorandum from MOHRE (Article 54(4)).

Labour claims of workers or their heirs up to AED 100,000 are exempt from court fees at all stages (Article 55(1)). MOHRE’s service card lists no fee for registering the complaint.

A termination because the worker made a serious complaint to MOHRE, or filed a lawsuit, whose validity is proven, is unlawful (Article 47(1)).

Time limits differ between official texts. MOHRE’s guide for workers says a complaint can be made within 30 days of the employer’s breach. For a court claim, Article 54(9) as replaced by Federal Decree-Law No. 9 of 2024 counts 2 years from the end of the employment relationship; the texts published before it, including the English text MOHRE still publishes, count 1 year from the date the right became due. Do not wait.

How the Draft Is Made

Step 1: you choose what happened, add the dates and amounts you know, and describe it in your own words. Nothing is sent until you press “Write the draft”.

Step 2: an AI model reads your text against an index of the articles of the Labour Law, its Implementing Regulation and the Wage Protection System resolution, and names the articles that may apply. Article 54 and the articles for the categories you chose are always included.

Step 3: the model reads the full text of those articles and writes a first-person summary of your facts and a short reason for each article, with a quote from its text.

Step 4: before you see it, the server checks the draft. A number that is not in your input or in the articles, a phrase that predicts an outcome or suggests an unlawful step, or an article reference that was not supplied rejects the summary; a quote that is not word for word in its article removes that article.

Limits

The draft is written by AI and can be wrong or incomplete. It is not legal advice or representation. Check every line and correct it before you use it.

MOHRE decides complaints, and a court decides a dispute referred to it. The draft does not say whether a complaint will succeed or what may be paid.

The draft reads the English text of the law. Arabic is the approved language of the Labour Law (Article 66) and prevails.

The DIFC and ADGM free zones, government employees and domestic workers follow other laws and routes; the page says so if your facts point there.

The documents list and the filing steps are fixed page text with official sources, not AI output.

Where the Law Speaks to Common Complaints

Common complaints and a provision that deals with each, quoted from the law text:

Wages not paid on time

MR 340/2026 · Art. 1(1)

The first day of each Gregorian month is the due date for the preceding month’s wages; any payment after that date is a delay in wage payment.

Final dues not paid after the job ended

FDL 33/2021 · Art. 53

The employer pays the worker, within 14 days from the end of the contract, the wages and all other entitlements due under the law, the contract or the by-laws.

Passport kept by the employer

FDL 33/2021 · Art. 13(2)

The employer must not withhold the worker’s official documents or force the worker to leave the country at the end of the employment.

Deductions from the wage

FDL 33/2021 · Art. 25(2)

Whatever the reasons for deductions, together they may not exceed 50% of the wage.

Dismissed after a complaint

FDL 33/2021 · Art. 47(1)

A termination due to a serious complaint to MOHRE, or a lawsuit against the employer, whose validity is proven, is unlawful.

Frequently Asked Questions

Does this page file my complaint?

No. It writes a draft of your facts. You file the complaint yourself on MOHRE’s website or in the MOHRE app, and MOHRE decides it.

Is the draft legal advice?

No. It is an AI-written draft to help you put the facts in order, and it can be wrong. For advice, contact MOHRE’s Labour Claims and Advisory Center on 80084 or a lawyer.

Does it tell me whether I will win or how much I will get?

No. The draft never predicts an outcome, an amount or chances, and the server rejects a draft that does.

Is there a fee to file with MOHRE?

MOHRE’s service card for registering a labour complaint lists no fee. Separately, labour claims of workers up to AED 100,000 are exempt from court fees (Article 55(1)).

How long does MOHRE take?

MOHRE’s service card gives 14 working days to complete the service, and its guide for workers says it usually settles a dispute within 14 days before referring it to court if no settlement is possible.

What happens to what I type?

When you press “Write the draft”, it is sent to our processing service and to OpenAI in the United States, with store: false, only to write the draft. Payslip.ae does not store or log it. Leave out Emirates ID, passport and phone numbers.

How many drafts can I write?

Up to 5 drafts a day from one device, within an overall daily limit for the service.

Official Sources

Law texts retrieved 2026-09-23; MOHRE channels checked 2026-09-25.